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I bought this game, logged in, and it said I was banned.Made no sense because I had never played the game before, and it was on a brand new account.Contacted the support and they told me that the ban would stay. I asked what I did wrong and they just said "broke the terms of service". I explained that I had never played the game before, but they didn't listen. I asked if I could get a refund for the game, and they said no. I don't see how I could have gotten banned when I never even started the game up, but whatever.